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Photos do not print correctly...................................................................................................102
Check the paper tray........................................................................................................102
Check the printer properties.............................................................................................103
Part of the photo is faded.................................................................................................103
Fading occurs on the edges of a photo......................................................................103
Fading occurs near the edges of a photo...................................................................104
Problems with borderless documents.....................................................................................104
Borderless printing guidelines..........................................................................................104
Part of the photo is faded.................................................................................................105
Fading occurs on the edges of a photo......................................................................105
Fading occurs near the edges of a photo...................................................................106
Photo has an unwanted border........................................................................................106
For most paper types..................................................................................................106
For photo paper with a tear-off tab.............................................................................107
Print quality is poor.................................................................................................................108
Wrong, inaccurate, or bleeding colors..............................................................................108
Ink is not filling the text or graphics completely................................................................111
The printout has a horizontal band of distortion near the bottom of a borderless
print...................................................................................................................................112
Printouts have horizontal streaks or lines.........................................................................113
Printouts are faded or have dull colors.............................................................................115
Printouts seem blurry or fuzzy..........................................................................................116
Printouts are slanted or skewed.......................................................................................117
Ink streaks on the back of the paper................................................................................117
Document is misprinted..........................................................................................................119
Front USB port problems........................................................................................................120
If you continue to have problems............................................................................................121
A HP support
Ink cartridge warranty information..........................................................................................122
Support process.....................................................................................................................122
HP support by phone..............................................................................................................122
Phone support period.......................................................................................................123
Placing a call....................................................................................................................123
After the phone support period.........................................................................................123
B Technical information
Printer specifications..............................................................................................................124
Notice to Windows 2000 users...............................................................................................124
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