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Reset/Restore
Troubleshooting
Force Shut Down
Pressing the button
with a small object
such as a paperclip
to force your tablet
to power down.
Factory Restore
Select Backup &
reset in the settings
app to restore fac-
tory settings. This
will erase all data
on the tablet.
Cannot turn on the tablet.
Check the tablet’s power level. Please charge it before
starting it. If your tablet still cannot be turned on, you may
reset it before you turn it on.
No sound from earphones.
Check if volume is set to ‘0’. Or earphone may be broken,
please try another one.
Loud static noise.
Check if there is dust in the earphone or speaker. Check if
the le is broken.
Frozen to any operation.
Press and hold the power button for 6 seconds to reset the
device.
Application is not working.
Possible reasons may be that this app is not compatible
with your OS or the downloaded .apk le is broken. You
may need to download a full version.
How do I delete a Google account?
If an account is added, the account is shown in Accounts
of Settings, where you may also add another account. To
delete an undesired account, tap the account, then tap
the menu icon in the upper right hand corner and choose
Remove account.
