Troubleshooting Your System 117
If diagnostics indicates a fault, follow the corrective actions provided by
the diagnostic program.
2
If the system is not operational, turn off the system and attached
peripherals, and unplug the system from the power source. Wait at least 10
seconds and then reconnect the system to power.
3
Turn on the system and attached peripherals and note the messages on the
screen.
Go to step 12 if an error message appears indicating a fault with a specific
memory module.
4
Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 41. Make any changes to the
memory settings, if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 12.
5
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6
Open the system. See "Opening the System" on page 62.
7
Check the memory banks and ensure that they are populated correctly.
See "General Memory Module Installation Guidelines" on page 79.
8
Reseat the memory modules in their sockets. See "Installing Memory
Modules" on page 81.
9
Close the system. See "Closing the System" on page 63.
10
Reconnect the system to its electrical outlet, and turn on the system and
attached peripherals.
11
Enter the System Setup program and check the system memory setting.
See "Memory Settings Screen" on page 41.
If the problem is not resolved, proceed with the next step.
12
Turn off the system and attached peripherals, and disconnect the system
from the power source.
13
Open the system. See "Opening the System" on page 62.
14
If a diagnostic test or error message indicates a specific memory module as
faulty, swap or replace the module.
book.book Page 117 Wednesday, August 12, 2009 4:51 PM
