TROUBLESHOOTING SUGGESTIONS
12
SYMPTOM
POSSIBLE CAUSE SUGGESTED REMEDY
Water won’t heat Tank heater switch OFF Press switch to ON
Brewer unplugged or circuit
breaker tripped
Check power supply cord
Check / reset circuit breaker
Temperature setpoint too low Set for desired temperature
Hi-Limit safety switch tripped Allow to cool hi-limit will self-reset
Damaged internal component or
wiring
Examine wiring & connectors,
controller, water level probe and
heating element
Repair/replace as needed
Coffee level too high or low Brew select keys not properly
programmed
Program brew select keys
See page 8
No brew plus no flow from hot
water faucet
Water supply OFF Turn water supply ON
Solenoid inlet strainer plugged Clean strainer
Water filter (if used) plugged Replace filter element
Damaged internal component or
wiring
Check wiring & connectors, inlet
solenoid, controller and water
level probe
Brew nozzle plugged Disassemble and clean lower pod
holder.
Damaged internal component or
wiring
Check wiring & connectors, pump
and brew valve
No flow from hot water faucet
(brew OK)
Damaged internal component or
wiring
Check wiring & connectors,
faucet valve and dispense switch
Pod not dried at end of brew Vent hose kinked Check/repair vent hose
Poor coffee quality Keep brewer and cups clean.
Install optional taste and odor filter, and replace cartridges regularly.
Use a fresh quality pod with a consistent roast for each brew.
No brew (faucet flows OK)
Tea brew is too strong or weak Brew select keys not properly
programmed for dilution
Program brew select keys
See page 8
