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Troubleshooting
Unable to transfer files to Joybee 200.
Check the following:
• The USB cable has been securely connected to the
PC and Joybee 200, and the Joybee 200 is turned on.
• The USB driver has been installed on your PC.
• The battery on Joybee 200 is charged.
Data stored in
Joybee 200 is lost.
If the power supply is unstable when the Joybee 200 is con-
nected to a PC, it may cause data loss. Hence, we strongly
recommend you to back up all the data stored on the
Joybee 200. BenQ Corporation will make no representa-
tion on damage or indemnification arising from loss of
data.
Memory on the Joybee 200 is sufficient for the files I want to
transfer to Joybee 200, but I cannot transfer them to
Joybee 200.
The Joybee 200 allocates memory in blocks of 16 KB or
32 KB. Even a file of 1 byte size occupies one block of
memory. Hence, even if the total size of the files is not
larger than the memory size, you may not be able to trans-
fer all files to the Joybee 200.
I cannot see anything on the screen of
Joybee 200.
• Check that the Joybee 200 is turned on and has suffi-
cient battery charge.
• The firmware of Joybee 200 may be damaged due to
improper operation. Perform Firmware Update.
