Whirlpool Hot Tub Hot Tub User Manual


 
12
TROUBLE SHOOTING GUIDE
SYMPTOM CAUSE REMEDY
The whirlpool will not turn on. • No power to the pump. • Check the power to the GFCI
•Water level too low. circuit breaker for the pump.
Add water until the level sensor
is covered as in fig. 9d on page 6.
The whirlpool has a Smart-Touch • The water level is too low. • Add water until the Pearl logo
control and LOW WATER flashes on the control illuminates.
on the digital display.
The pump surges. • The suction screen may be clogged. Inspect suction screen for hair or
The impeller may be clogged. other debris.
•Jet nozzle is pointing at return. • Adjust jet nozzle direction.
The pump comes on but does • Priming. • It takes about two or three
not move any water. minutes for the pump to prime.
The pump moves water but at • Air controls are not open. • Open air controls as desired.
low pressure or loud noise. • The suction screen is clogged. • Inspect suction screen for any
•Impeller is clogged on pump. debris, clean.
Inspect pump for debris and clean.
The whirlpool system leaks. • Damage in shipping, or other • Contact Technical Service for
improper handling. help.
The bath water drains very slowly. • Bath waste plug is set too low. • Remove bath waste plug and
adjust the height by backing out
and tightening the lock nut as in
the set screw fig. 8 page 8.
The bath waste will not stay open • Contact Technical Service for
while draining. help.
The mood lights will not turn on. • No power to the lights. • Check the power to the GFCI
Burned out or broken bulbs. circuit breaker for the lights.
Remove the clear light cover and
replace bulbs. Refer to page 6
mood lights.
The in-line heater does not heat • No power to the heater. • Check the power to the GFCI
sufficiently. circuit breaker for the heater.
NOTE:IF ABOVE TROUBLE SHOOTING GUIDE IS INEFFECTIVE, CALL OUR TECHNICAL SERVICE AT
(800) 851-5375 OR (763) 424-3335. PLEASE HAVE THE FOLLOWING INFORMATION READY FOR
THE SERVICE TECHNICIAN:
Name, address, and telephone number of the person we can contact to set up an appointment.
The model and serial number of your whirlpool. You will find this information on the cover of the
Owners Manual.
Have a complete description of the problem to aid the technician in his determination how best to
solve the problem.
REMEMBER: An in-line heater is designed to maintain water temperature, not to substitute for a water heater.
It is common for the heater indicator light to fluctuate on and off in normal operation.