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TROUBLESHOOTING GUIDE
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. In some
cases, these installation errors may be mistaken for defects. If you experience any faults, please check this Trouble Shooting
chart. If a problem cannot be remedied, please consult with your authorized electrician and do not attempt any electrical repairs
yourself.
1. If fan does not start: 1. check main and branch circuit fuses or circuit breakers.
2. check wire connections as performed in step #15 or #16 of installation.
CAUTION: Make sure main power is turned off.
3. Make sure forward/reverse switch is firmly in up or down position.
Fan will not operate when switch is in the middle.
4. If the fan still will not start, contact a qualified electrician.
Do not attempt to troubleshoot internal electrical connections yourself.
2. If fan sounds noisy: 1. check to make sure all screws in motor housing are snug (not over tightened).
2. check to make sure the screws which attach the fan blade holder to the motor are tight.
3. Some fan motors are sensitive to signals from Solid State variable speed controls.
DO NOT USe a Solid State variable speed control.
4. Allow “break-in” period of 24 hours. Most noises associated with a new fan will disappear
after this period.
3. If fan wobbles: All blades are weighed and grouped by weight. Natural woods vary in density which could
cause the fan to wobble even though all blades are weight-matched. The following
procedures should eliminate most of the wobble. check for wobble after each step.
1. check that all blades are screwed firmly into blade holders.
2. check that all blade holders are tightened securely to motor.
3. Make sure that canopy and mounting bracket are tightened securely to ceiling joist.
4. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can
redistribute the weight and possibly result in smoother operation.
4. If light does not work: 1. check to see that the wire connections in the switch housing are connected.
2. check for faulty light bulbs.
3. If light kit will still not operate, contact a qualified electrician for assistance.
NOTICE
This ‘energy Policy Act 2005’ compliant fan includes a device
that limits the total wattage of its light fixture to 190 watts.
By installing a combination of light bulbs that exceeds 190 watts or if an
electrical surge causes the wattage to exceed 190 watts, the light fixture
will either dim the lights to 190 watts or will automatically turn off.
To restore the light levels, make sure the total wattage of the light bulbs
does not exceed 190 watts and follow the applicable directions below:
For fans with Pull Chains:
Pull the light fixture’s pull chain two times to reset the light fixture.
If the power to your fan is controlled by a toggle wall switch, it may
be necessary to turn the power off and back on at the wall switch.
For fans with Wall Controls:
Press the light button on the wall control “off” and “on”
once to reset the light fixture.
For fans with Remote Controls:
If you verify the wattage and the lights do not turn on, press the
light button on the remote control twice to reset the light fixture.
NOTE: If the procedures above do not reset the lights,
turn off the main power source, located at the breaker panel or box,
and then turn it on again.
TROUBLE SUGGESTED REMEDY
ETL-ES-Harmony-WH11