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SPA TROUBLESHOOTING
If your spa doesn’t seem to be working the way you believe it should, please review the “START-UP” and “OPERATION” instructions in this manual. If this doesn’t help
you correct the problem, follow the appropriate instructions below. If the problem still is not resolved, call your Authorized dealer.
Priming the pump(s): Upon filling or refilling the spa, if a pump is operating and water is not flowing from any of its jets, the pump may not be
properly primed. To correct, perform the following procedures:
• Turn off power to the spa at the breaker and remove the equipment compartment door (see page 24).
• Loosen the union on the top of the pump(s) to allow the air to escape(see page 25). When water is present, hand-tighten the union.
• Turn power back on, activate the pump and check to make sure union is tight enough to keep it from leaking. Re-install equipment door.
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GENERAL OPERATION TROUBLESHOOTING GUIDE
Entire spa is inoperative
Spa does not heat; jets and
light operate
(Display shows“ _._._._
_ ._._._”
Jets weak or surging
Spa does not heat; jets and
light operate
(Display shows “- - - -
- - - -”)
Light inoperative
• Power failure / not plugged in
• GFCI tripped
• Pressure switch is open and should be
closed
• Pressure switch senses flow through heater
even though the jet pump is off
• Spa water level too low
• Filters clogged / suction screens clogged
• Jet nozzles closed / Air valve closed
• Bad connection
• Heater high limit thermostat tripped
• System Controls
Display shows “- - - - “
(Entire spa inoperative)
• Check power source
• Reset GFCI; call for service if it will not reset.
• Check for clogged filter. The pressure switch will reset when the flow of
water through the heater has been restored. Call for service if the
pressure switch trips frequently.
• Contact an Authorized Service Technician
•Add water
• Clean filters / Clean suction screens
• Open jet nozzles / Open air valve
• Contact an Authorized Service Technician
• Disconnect power to the spa for at least thirty seconds to reset the
heater high-limit. If tripping continues, clean the filter, then if tripping still
occurs, call for service.
• Contact an Authorized Service Technician
Problem Probable causes Solutions
Water temperature
significantly different from
display temperature.
Display shows flashing
“READY” icon