Strong Pools and Spas Grand Cayman Spa Hot Tub User Manual


 
8
Troubleshooting
continued from previous page
Problem: No message on display. Power has been cut off to spa.
Solution: The control panel will be disabled until power returns. Spa settings will be preserved
until next power up.
Problem: Temperature unknown.
Solution: After the pump has been running for 2 minutes, the temperature will be displayed.
Problem: “Overheat” - The spa has shut down. One of the sensors has detected that
110ºF/43ºC at the heater.
Solution: DO NOT ENTER THE WATER. Remove the spa cover and allow water to cool. Once
the heater has cooled reset by pushing any button. If spa does not reset, shut off the
power to the spa and call your dealer or service organization.
Problem: “Overheat” - The spa has shut down. One of the sensors has detected that the spa
water is 110ºF/43ºC.
Solution: DO NOT ENTER THE WATER. Remove the spa cover and allow water to cool. At
107ºF/42ºC, the spa should automatically reset. If spa does not reset, shut off the
power to the spa and call your dealer or service organization.
Problem: “Ice” - Potential freeze condition detected.
Solution: No action required. The pump and blower will automatically activate regardless of spa
status.
Problem: Spa is shut down. The sensor that is plugged into the Sensor “A” jack is not working.
Solution: If the problem persists, contact your dealer or service organization. (May appear tem-
porarily in an overheat situation and disappear when the heater cools.)
Problem: Spa is shut down. The sensor that is plugged into the Sensor “B” jack is not working.
Solution: If the problem persists, contact your dealer or service organization. (May appear tem-
porarily in an overheat situation and disappear when the heater cools.)
Problem: Sensors are out of balance. If alternating with spa temperature, it may just be a tempo-
rary condition. If flashing by itself, spa is shut down.
Solution: If the problem persists, contact your dealer or service organization.