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US-18
HEZ2450S/HEZ3050S
The EPA (U.S. Environmental Protection Agency), CARB (California Air Resources Board), Environment
Canada and RedMax are pleased to explain the emissions control system's warranty on your 2009 and later
small off-road engine. In U.S. and Canada, new equipment that use small off-road engines must be designed,
built, and equipped to meet the applicable Federal or Californian stringent anti-smog standards. RedMax must
warrant the emissions control system on your small off-road engine for the period listed below provided there
has been no abuse, neglect or improper maintenance of your equipment. Your emissions control system may
include parts such as carburetor, ignition system, catalytic converter, fuel tank, filters and other associated
components. Also, included may be hoses, belts, connectors, sensors, and other emission-related assemblies.
Where a warrantable condition exists, RedMax will repair your small off-road engine at no cost to you including
diagnosis, parts and labor.
MANUFACTURER'S WARRANTY COVERAGE
This emissions control system is warranted for two years or if the product qualifies for a longer warranty period
resulting from the type of use, that period shall prevail. If any emissions-related part on your equipment is
defective, the part will be repaired or replaced by RedMax.
OWNER'S WARRANTY RESPONSIBILITIES
As the small off-road engine owner, you are responsible for performance of the required maintenance listed in
your Owner's Manual. RedMax recommends that you retain all receipts covering maintenance on your small off-
road engine, but RedMax cannot deny warranty solely for the lack of receipts or your failure to ensure the
performance of all scheduled maintenance. As the small off-road engine owner, you should however be aware
that the RedMax may deny you warranty coverage if your small off-road engine or a part has failed due to
abuse, neglect, or improper maintenance or unapproved modifications.
You are responsible for presenting your small off-road engine to a RedMax distribution center or service center
as soon as the problem exists. The warranty repairs should be completed in a reasonable amount of time, not to
exceed 30 days. If you have any questions regarding your warranty coverage, you should contact RedMax at 1-
800-291-8251 or via e-mail at service@redmax.com.
WARRANTY COMMENCEMENT DATE
The warranty period begins on the date the engine or equipment is delivered to an ultimate purchaser.
LENGTH OF COVERAGE
RedMax warrants to the ultimate purchaser and each subsequent owner that the engine or equipment is
designed, built, and equipped so as to conform with all applicable regulations adopted by EPA and CARB, and
is free from defects in materials and workmanship that causes the failure of a warranted part for a period of two
years.
WHAT IS COVERED
REPAIR OR REPLACEMENT OF PARTS Repair or replacement of any warranted part under the warranty
must be performed at no charge to the owner at a warranty station. Warranty services or repairs will be provided
at all RedMax distribution centers that are franchised to service the subject engines. Throughout the emissions
warranty period of two years, RedMax must maintain a supply of warranted parts sufficient to meet the expected
demand for such parts.
WARRANTY PERIOD Any warranted part that is scheduled for replacement as required in the maintenance
schedule, is warranted for the period of time prior to the first scheduled replacement point for that part. If the
part fails prior to the first scheduled replacement, the part will be repaired or replaced by RedMax at no cost.
Any such part repaired or replaced under warranty is warranted for the remainder of the period prior to the first
scheduled replacement point for the part. Any warranted part that is not scheduled for replacement as required
in the maintenance schedule, is warranted for two years or if the product qualifies for a longer warranty period
resulting from the type of use, that period shall prevail. If any such part fails during the period of warranty
coverage, it will be repaired and replaced by RedMax at no cost. Any such part repaired or replaced under the
FEDERAL AND CALIFORNIA EMISSIONS CONTROL WARRANTY
STATEMENT YOUR WARRANTY RIGHTS AND OBLIGATIONS