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LIMITED WARRANTY
RAYPAK RESIDENTIAL SWIMMING POOL AND SPA HEATERS
GENERAL
Raypak, Inc. warrants that the cabinet, burner tray (minus controls) and refractory will be free from defects in materials and
workmanship under normal use and service for a period of FIVE YEARS FROM THE DATE OF ORIGINAL PURCHASE FOR
A SINGLE FAMILY RESIDENCE (ONE YEAR IF OTHER THAN FOR SINGLE FAMILY RESIDENCE USE). All other parts
of this product are warranted by Raypak to be free from defects in materials and workmanship under normal use and service
for a period of TWO YEARS FROM THE DATE OF ORIGINAL PURCHASE FOR A SINGLE FAMILY RESIDENCE (ONE
YEAR IF OTHER THAN FOR SINGLE FAMILY RESIDENCE USE). In accordance with the terms of this warranty, we will
furnish a Raypak replacement for any defective part or repair the part at our option. The replacement or repair will be warranted
for only the unexpired portion of the original warranty. Labor costs for removal or reinstallation of parts are not covered by this
warranty, nor are shipping charges to or from Raypak's designated repair center. This warranty does not cover rusting or
corrosion on cabinet or burners that does not affect heater's operation.
WARRANTY CONDITIONS
This warranty applies only to the heater at its original place of installation. This warranty will be void if the heater is installed
in violation of applicable local codes and ordinances or if the rating plate or serial number is altered or removed.
WARRANTY EXCLUSION
This warranty does not cover defects or malfunctions resulting from:
1. Failure to properly install, operate or maintain the heater in accordance with our printed instructions;
2. Abuse, alteration, accident, fire, flood, freeze and the like:
3. Misuse or neglect, including but not limited to, freeze-ups, operating the heater with the cabinet door off, having
flow restrictions or obstructions between the heater outlet and the pool/spa, or not maintaining a proper chemical
balance (PH level must be between 7.4 and 7.8 and total alkalinity between 100 and 150 PPM. Total dissolved
solids (TDS) must be no greater than 3000 PPM);
4. Use of non-factory authorized accessories or other components in conjunction with the heater.
HOW TO MAKE A CLAIM
Immediately notify the dealer from whom the heater was purchased, supplying model and serial numbers of the unit, date of
purchase, and a description of the problem. The dealer should then promptly contact Raypak about the warranty claim, and
for the location of Raypak's nearest designated repair center. (If the dealer for any reason is not available, call or write Raypak
directly at the address shown below, Attention: Warranty Service). After such notification has been given and Raypak has
advised the location of its designated repair center (which may be the dealer), bring or ship, transportation prepaid, the
defective part for replacement or repair to the designated repair center. However, Raypak reserves the right at all times to
inspect the claimed defect and verify warranty coverage at its factory.
MISCELLANEOUS
No one is authorized to make any other warranties on our behalf, ANY IMPLIED WARRANTIES, INCLUDING MERCHANT-
ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY
PERIODS SPECIFIED ABOVE. RAYPAK'S SOLE LIABILITY WITH RESPECT TO ANY DEFECT SHALL BE AS SET FORTH
IN THIS WARRANTY AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGE
FROM WATER LEAKAGE) ARE EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts,
or for the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
We suggest you immediately complete the information below and retain this Warranty Certificate in the event warranty service
is needed. Reasonable proof of the effective date of the warranty must be presented; otherwise, the effective date will be based
upon the date of manufacture plus THIRTY (30) Days.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
________________________________________________ ________________________________________________
Name of Owner Name of Dealer
________________________________________________ ________________________________________________
Address Address
________________________________________________ ________________________________________________
Model No. Serial No.
Date of Purchase___________________________________________________________________________________
RAYPAK, INC., 2151 Eastman Avenue, Oxnard, CA 93030 (805) 278-5300 FAX (800) 872-9725 Litho in U.S.A.