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SuperMax
™
Pump Installation and User’s Guide
Section 6
Troubleshooting
Use the following troubleshooting information to resolve possible problems with your SuperMax
™
pump.
WARNING — RISK OF ELECTRICAL SHOCK OR ELECTROCUTION.
Improperly installation will create an electrical hazard which could result in death or serious injury
to pool users, installers, or others due to electrical shock, and may also cause damage to property.
1. If you are not familiar with your pool filtering system and/or heater:
a. Do NOT attempt to adjust or service without consulting your dealer, or a qualified pool
technician.
b. Read the entire Installation & User’s Guide before attempting to use, service or adjust the
pool filtering system or heater.
Note: Turn off power to unit prior to attempting service or repair.
Problems and Corrective Actions
Problem Corrective Action
FAILURE TO PUMP
Pump Will Not Prime — to much air Check suction piping and valve glands on any suction gate valves.
Secure lid on pump strainer pot and make sure lid gasket is in place.
Check water level to make sure skimmer is not drawing air.
Pump Will Not Prime — not enough water Make sure suction lines, pump strainer, and pump volute are full of water.
Make sure valve on suction line is working and open, (some systems do not have valves).
Check water level to make sure water is available through skimmer.
Pump strainer clogged Clean pump strainer pot.
Pump strainer gasket defective Replace gasket.
REDUCED CAPACITY and/or HEAD
Air pockets or leaks in suction line Check suction piping and valve glands on any suction gate valves.
Pump Will Not Prime — to much air Secure lid on pump strainer pot and make sure lid gasket is in place.
Check water level to make sure skimmer is not drawing air.
Clogged impeller Turn off electrical power to the pump.
Remove the clamp that holds the volute to the seal plate.
Slide the motor and seal plate away from the volute.
Clean debris from impeller.
If debris cannot be removed, complete the following steps.
(1) Remove left hand thread anti-spin bolt and O-ring.
(2) Remove, clean and reinstall impeller.
(3) Reinstall anti-spin bolt.
Reinstall diffuser and quad ring.
Reinstall motor and seal plate into volute.
Reinstall clamp around seal plate and volute and tighten securely.
Pump strainer clogged Clean suction trap.