North Star M165939M.2 Portable Generator User Manual


 
Troubleshooting
39
TROUBLESHOOTING
Problem Possible Causes Possible Remedies
Engine will not start. a) Low oil level.
b) Fouled spark plug.
c) Out of fuel.
d) Stop switch in OFF position.
e) Battery disconnected or dead.
f) Fuel selector switch is set to the
incorrect fuel.
a) Fill crankcase to proper oil level.
b) Clean or replace spark plug.
c) Fill fuel tank.
d) Place switch in ON position.
e) Charge or replace battery.
f) Place switch in desired location (Gasoline
or LP/NG).
Voltage too low. a) Engine speed too slow.
b) Generator is overloaded.
a) Bring generator to a qualified technician
for adjustment.
b) Reduce the load. (See Power Load
Planning & Mgt. section of this manual.)
Circuit breaker trips. a) Defective load connected to
generator.
b) Defective receptacle.
c) Generator overloaded.
a) Disconnect load.
b) Replace receptacle.
c) Reduce the load. (See Power Load
Planning & Mgt. section of this manual.)
Voltage too high. a) Engine speed too high. a) Bring generator to a qualified technician
for adjustment.
Generator
overheating.
a) Generator is overloaded.
b) Insufficient ventilation.
a) Reduce the load. (See Power Load
Planning & Mgt. section of this manual.)
b) Make sure there is at least 3 feet of
clearance on all sides of generator.
No output voltage. a) Defective load connected to
generator.
b) Broken or loose wire.
c) Defective receptacle.
d) Defective stator.
e) Defective rotor.
f) Defective capacitor.
g) Circuit breaker tripped.
a) Disconnect load.
b) Bring generator to a qualified technician
for repair.
c) Replace receptacle.
d) Bring generator to a qualified technician
for repair.
e) Bring generator to a qualified technician
for repair.
f) Bring generator to a qualified technician
for repair.
g) Reset circuit breaker and reduce loads
connected to the generator.
Engine lacks power
or sputters.
a) Generator is overloaded.
b) Dirty air filter.
c) LP/NG hose is connected to the
wrong Carburetor inlet.
d) Fouled spark plug.
a) Reduce the load. (See Power Load
Planning & Mgt. section of this manual.)
b) Clean or replace air filter.
c) For LP, the hose should be on the left
inlet, For NG, the hose should be on the
right inlet.
d) Clean or replace spark plug.
Engine shuts down
during operation.
a) Out of fuel.
b) Low oil level.
a) Fill fuel tank.
b) Fill crankcase to proper oil level.