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13
Please do
NOT
return the unit to the
retailer from which it was
purchased, without first
contacting Customer
Support.
Log onto
www.whiteoutdoor.com
or call a customer
service representative
at 1(800) 949-4483
8
Trouble-
Shooting
Note:
You will need the
model number and
serial number if and
when calling Customer
Support, logging
onto our website and
contacting a service
dealer. Please refer
to page 2 of this
manual for information
regarding locating and
recording your model
and serial numbers.
Engine runs erratic
Engine overheats
Loss of power
Excessive vibration
Unit fails to self-propel
Augers continue to rotate
1. Unit running on choke
2. Fuel line blocked, or stale fuel
3. Water or dirt in fuel system
4. Carburetor out of adjustment
1. Carburetor out of adjustment
1. Spark plug wire loose
2. Vent in gas cap plugged
1. Loose parts or damaged auger
1. Drive cable out of adjustment
2. Drive belt loose or damaged
1. Cable out of adjustment.
Unit fails to discharge
snow
1. Chute assembly clogged.
2. Shear pin sheared.
3. Foreign object lodged in auger.
4. Auger control cable out of
adjustment.
5. Auger belt loose or damaged.
Engine fails to start
1. Fuel tank empty, or stale fuel
2. Improper fuel mixture
3. Blocked fuel line
4. Key not in ON position
5. Spark plug wire disconnected
6. Faulty spark plug
7. Engine not primed
8. Engine flooded from excessive
priming
Possible Cause(s) Solution
Problem
1. Fill tank with clean fresh gasoline.
2. Mix new fuel at a ratio of 50:1
3. Clean fuel line
4. Insert key and turn to ON position
5. Connect wire to spark plug.
6. Clean spark plug, readjust gap, or
replace.
7. Prime engine four times.
8. Wait at least ten minutes before
starting.
1. Move choke lever to OFF position.
2. Clean fuel line and fill tank with
fresh, clean gasoline.
3. Refer to engine manual for remedy.
4. Refer to engine manual for remedy.
1. Refer to engine manual for instruction.
1. Firmly connect spark plug wire.
2. Clear vent.
1. Stop engine immediately and
disconnect spark plug wire. Check
for possible damage. Tighten all
bolts and nuts. Repair as needed. If
the problem persists, take unit to an
authorized service dealer.
1. Adjust control cable following instruc-
tions on page 9 of this manual.
2. Replace drive belt.
1. Adjust auger control cable as
shown in “Making Adjustments” on
page 10.
1. Stop engine and disconnect spark
plug wire. Clean chute and inside
of auger housing with clean-out
tool or stick.
2. Replace shear pin.
3. Stop engine immediately and
disconnect the spark plug wire.
Remove object from auger.
4. Adjust auger control cable.
5. Replace auger belt.
NOTE: For repairs beyond the minor adjustments listed above, contact your nearest authorized service representative or
call 1-866-949-4483 for the Customer Support Center. Refer to the engine manual for more engine related information.