Consumer 2013
EN - 36
Consumer Mowing Equipment
Limited Warranty
Ariens Company (Ariens) warrants to the original purchaser that Ariens, Gravely and Countax brand
lawn and garden consumer products purchased on or after 1/1/2013 will be free from defects in material
and workmanship for the time period noted in the chart below. Equipment put to personal use around a
single household or residence is considered “Consumer Use”; equipment put to any business use
(agricultural, commercial, or industrial) or used at multiple locations is considered “Commercial Use.” If
any product is rented or leased, then the duration of these warranties shall be 90 days after the date of
purchase.
An authorized Ariens dealer (Ariens brand products), Gravely dealer (Gravely brand products), or
Countax dealer (Countax brand products) will repair any defect in material or workmanship, and repair or
replace any defective part, subject to the conditions, limitations and exclusions set forth herein. Such
repair or replacement will be free of charge (labor and parts) to the original purchaser except as noted
below.
Special Extensions
The chart below details special extensions to this warranty:
Exceptions and Limitations
The chart below details special exceptions to this warranty:
Customer Responsibilities
Register the product immediately at the time of sale. If the dealer does not register the product, the
customer must complete the product registration card in the literature package and return it to the Ariens
Company, or register the unit online at www.ariens.com, www.gravely.com, www.countax.com.
To obtain warranty service, the original purchaser must:
• Perform the maintenance and adjustments explained in the owner's manual.
• Promptly notify Ariens or an authorized Ariens, Gravely or Countax service representative of the need
for warranty service.
Warranty
Code
Product Group
Warranty Period
Consumer Use
Warranty Period
Commercial Use
HA
Zoom & ZT Zero-Turn Riders;
AMP™ Rider
3 Years 90 Days
HB Max Zoom & ZT HD Zero-Turn Riders 3 Years 1 Year
HC
Tractors, "961" Series Walk-Behind
Mowers
2 Years 90 Days
HD
Classic LM Series Mowers; Wide Area
Walk Mowers; Razor, XD3
3 Years 90 Days
N/A Service (replacement) Parts 90 Days (no labor) 90 Days (no labor)
Warranty
Code
Warranty Exception
Warranty
Period
Use Detail
HA, HB
Mower Deck Shell on
Zero-Turn Riders
5 Years Consumer
3 years parts and labor
Additional 2 years parts only
HA, HB
Main Frame on
Zero-Turn Riders
5 Years Consumer
3 years parts and labor
Additional 2 years parts only
HA Batteries for AMP™ Rider 2 Years Consumer 100% first year; prorated second year
Warranty
Code
Warranty Exception
Warranty
Period
Use Detail
All Batteries 1 Year Consumer Prorated
All Belts, Muffler, Tires None Commercial
These components are not covered
when used commercially.
All
Cloth, Plastic, and
Rubber Components
(Including Belts and
Cables)
Maximum
2 Years
All
Warranty is limited to 2 years for
consumer use. Except as noted above,
these components are covered for
defect, not for wear.
All Engines
See Engine
Manufacturer’s
Warranty
All
Engines are covered by engine
manufacturer’s warranty. Refer to
engine manufacturer’s warranty
statement.