Generac 5747 Portable Generator User Manual


 
21
GENERAC POWER SYSTEMS “TWO YEAR” LIMITED WARRANTY
FOR GP, LP, XG AND XT SERIES PORTABLE GENERATORS
For a period of two (2) years from the date of original sale, Generac Power Systems, Inc. (Generac) warrants its GP, LP, XG and XT Series generators will be
free from defects in materials and workmanship for the items and period set forth below. Generac will, at its discretion, repair or replace any part that, upon
examination, inspection and testing by Generac or a Generac Authorized Warranty Service Dealer, is found to be defective. Repair or replacement pursuant to
this limited warranty shall not renew or extend the original warranty period. Any repaired product shall be warranted for the remaining original warranty period
only. Any equipment that the purchaser/owner claims to be defective must be returned to and examined by the nearest Generac Authorized Warranty Service
Dealer. All transportation costs under the warranty, including return to the factory, are to be borne and prepaid by the purchaser/owner. This warranty applies
only to Generac GP, LP, XG and XT Series portable generators and is not transferable from original purchaser. Save your proof-of-purchase receipt. If you do not
provide proof of the initial purchase date, the manufacturer’s shipping date of the product will be used to determine the warranty period.
WARRANTY SCHEDULE
Consumer applications are warranted for two (2) years. Commercial and Rental applications are warranted for one (1) year or 1000 hours maximum, whichever
comes first.
CONSUMER APPLICATION
YEAR ONE – Limited comprehensive coverage on Labor and Part(s) listed (proof of purchase and maintenance is required):
• Engine- All Components
• Alternator- All Components
YEAR TWO – Limited comprehensive coverage on Part(s) listed (proof of purchase and maintenance is required):
• Engine- All Components
• Alternator- All Components
COMMERCIAL/RENTAL APPLICATION
YEAR ONE – Limited comprehensive coverage on Labor and Part(s) listed (proof of purchase and maintenance is required):
• Engine- All Components
• Alternator- All Components
NOTE: For the purpose of this warranty “consumer use” means personal residential household or recreational use by original purchaser. This warranty does
not apply to units used for Prime Power in place of utility where utility power service is present or where utility power service does not normally exist. Once a
generator has experienced commercial or rental use, it shall thereafter be considered a non-consumer use generator for the purpose of this warranty.
GUIDELINES:
1. All warranty repairs, must be performed and/or addressed by an Authorized/Certified Generac Dealer, or branch thereof.
2. Units that have been resold are not covered under the Generac Warranty, as this Warranty is not transferable.
3. Damage to any covered components or consequential damages caused by the use of a non-OEM part will not be covered by the warranty.
4. Generac may choose to Repair, Replace or Refund a piece of equipment.
5. Warranty Labor Rates are based on normal working hours. Additional costs for overtime, holiday or emergency labor costs for repairs outside of normal
business hours will be the responsibility of the customer.
6. Warranty Parts shipment costs are reimbursed at ground shipment rates. Costs related to requests for expedited shipping will be the responsibility of the
customer.
7. Batteries are warranted by the battery manufacturer.
8. Verification of required maintenance may be required for warranty coverage.
THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:
1. Costs of normal maintenance and adjustments.
2. Failures caused by any contaminated fuels, oils or lack of proper oil levels.
3. Repairs or diagnostics performed by individuals other than Generac authorized dealers not authorized in writing by Generac.
4. Failures due, but not limited to, normal wear and tear, accident, misuse, abuse, negligence or improper use.
5. As with all mechanical devices, the Generac engines need periodic part(s) service and replacement to perform as designed. This warranty will not cover
repair when normal use has exhausted the life of a part(s) or engine.
6. Failures caused by any external cause or act of God, such as collision, theft, vandalism, riot or wars, nuclear holocaust, fire, lightning, earth-quake,
windstorm, hail, volcanic eruption, water or flood, tornado or hurricane.
7. Damage related to rodent and/or insect infestation.
8. Products that are modified or altered in a manner not authorized by Generac in writing.
9. Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective
part(s).
10. Failure due to misapplication.
11. Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found.
12. Rental equipment used while warranty repairs are being performed.
13. Starting batteries, fuses, light bulbs and engine fluids.
Warranty