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PERFORMANCE (cont.) Possible Causes What To Do
Pilling
Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics
Snags, holes, tears, rips
Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.
or excessive wear
buttons, belt buckles,
• Remove loose items like pins, objects in pockets
zippers and sharp objects
and sharp buttons.
left in pockets
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution
Wrinkling
Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or • Load your washer so clothes have enough room
incorrect water level to move freely.
Incorrect wash and • Match Cycle selection to the type of fabric you are
dry cycles washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
Before you call for service…
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
16
OPERATION Possible Causes What To Do
Washer pauses in cycle
The
HAND WASH
or
CASUALS
• This is normal. The washer alternates between agitate
cycle was chosen and soak during the
HAND WASH
and
CASUALS
cycles
to get your clothes cleaner with less wear.
Washer won’t operate
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set properly • Check controls.
Lid is open–safety feature • Close lid and reset cycle, to the beginning if necessary.
prevents agitation and spinning
when lid is up.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or
tripped/blown reset breaker. Washer should have separate outlet.
Electronics need to be reset • Unplug washer, wait 2 minutes, plug back in, and press
START.
START was not pressed • Press START.
Extremely low water pressure • Press START again.