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Maintenance
Regular emptying of the basket is important to ensure the smooth operation of
the cutting cylinders. If paper is within 2 inches of shredder head, turn off and unplug
the shredder, remove the shredder head and empty the basket.
Troubleshooting
If you have a problem with your shredder, check the symptoms and remedies below.
If you cannot solve the problem this way, contact Fellowes Customer Service. Do not
open shredder head to attempt repair: It could expose you to serious electric shock
and will void your warranty.
Symptom
Shredder does not start or stops
while shredding
Shredder runs below capacity
Shredder continues to run for 1 or 2
seconds after shredding has been
completed
Remedy
• Make sure shredder is plugged in and
switch is in automatic (I) position
• If paper appears to be jammed, follow
instructions under Operation
• Check shredder head position; follow
instructions under Set-Up to correct
• Wait 15 minutes for shredder to cool
down before trying again
• Check to see if basket is full, follow
instructions under Maintenance
• No action required. This is a self-
cleaning function.