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LIMITED PRODUCT WARRANTY
TROUBLESHOOTING
LIMITED PRODUCT WARRANTY
Limited Warranty: Fellowes, Inc. (“Fellowes”) warrants the parts of the machine to be free of
defects in material and workmanship and provides service and support for 2 years from the date of
purchase by the original consumer. Fellowes warrants the cutting blades of the machine to be free
from defects in material and workmanship for 5 years from the date of purchase by the original
consumer. If any part is found to be defective during the warranty period, your sole and exclusive
remedy will be repair or replacement, at Fellowes’ option and expense, of the defective part. This
warranty does not apply in cases of abuse, mishandling, failure to comply with product usage
standards, shredder operation using an improper power supply (other than listed on the label), or
unauthorized repair. Fellowes reserves the right to charge the consumers for any additional costs
incurred by Fellowes to provide parts or services outside of the country where the shredder is initially
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03'*5/&44'03"1"35*$6-"3163104&*4)&3&#:-*.*5&%*/%63"5*0/505)&"113013*"5&
8"33"/5:1&3*0%4&5'035)"#07&*OOPFWFOUTIBMM'FMMPXFTCFMJBCMFGPSBOZDPOTFRVFOUJBM
or incidental damages attributable to this product. This warranty gives you specific legal rights.
The duration, terms, and conditions of this warranty are valid worldwide, except where different
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service under this warranty, please contact us or your dealer.
Paper jam: Set to Off (O) and empty bin. Replace bin and follow the procedures below.
If jam has not cleared,
press and hold Reverse
(R) for 1 second
Press and hold
Turbo Jam
Release™ Button
Turbo Jam Release™
Exclusive
Turbo Jam Release™
button
powers through jams
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an acceptable amount and
refeed into paper entry
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ADVANCED PRODUCT FEATURE
Paper jam: Either press Reverse (R) and remove paper or follow Turbo Jam Release™ instructions below
Door open: Make sure bin is pushed in
Overheat: Wait 40 minutes for motor to cool down
PRODUCT MAINTENANCE
TO CLEAN THE SENSORS
CLEANING AUTO-START INFRARED SENSORS
Paper detection sensors are designed for maintenance free operation. However, on rare occasions, the
sensors may become blocked by paper dust causing the motor to run even if there is no paper present.
(Note: two paper detection sensors are located in the center of the paper entry).
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machine may experience diminished sheet capacity, intrusive noise when
shredding, and could ultimately stop running. To avoid these problems, we
recommend you oil your shredder each time you empty your waste bin.
OILING SHREDDER
* Only use a non-aerosol vegetable oil in long
nozzle container such as Fellowes 35250
Turn off and unplug
shredder
Locate Auto-start
infrared sensor
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away any contamination
from the paper sensors
Dip cotton swab in
rubbing alcohol
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FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE
* Apply oil
across entry
Set to Off (O)
Set to Reverse (R)
2-3 seconds
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For more information about all of Fellowes Advanced Product Features go to www.fellowes.com