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American Red Cross FR350 OWNER’S MANUAL
LIMITED WARRANTY
Retain the warranty information from your warranty card with
your proof of purchase or the Limited Warranty information can
also be viewed at www.etoncorp.com.
SERVICE FOR YOUR PRODUCT
To obtain service for your product, we recommend first
contacting an Etón service representative at 800-872-2228 US,
800-637-1648 Canada or (650) 903-3866 for problem
determination and trouble-shooting. If further service is required,
the technical staff will instruct how to proceed based on whether
the radio is still under warranty or needs non-warranty service.
WARRANTY – If your product is still in warranty and the Etón
service representative determines that warranty service is needed,
a return authorization will be issued and instructions for shipment
to an authorized warranty repair facility. Do Not ship your radio
back without obtaining the return authorization number.
NON-WARRANTY – If your product is no longer under warranty
and requires service our technical staff will refer you to the
nearest repair facility that will be able to best handle the repair.
For service outside of North America, please refer to the
distributor information included at time of purchase/receipt.
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