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Service, spare parts and guarantee
Maintenance and repair
The maintenance and repair work of modern electric motors as well as all safety related assemblies require qualied technical train-
ing and the availability of a special workshop equipped with special tools and testing devices.
Any work not described in this Instruction Manual must be performed only by a DOLMAR service center.
The DOLMAR service centers are provided with all the necessary equipment and skilled and experienced personnel to work out
correct customer solutions and to advise you in all matters accordingly.
Repair attempts by third parties or unauthorised persons void all warranty claims.
Spare parts
A reliable and continuous operation as well as the safety of your chain saw is also subject to the quality of the spare parts used.
Use original DOLMAR spare parts only, marked:
Only original spare parts and accessories guarantee the highest quality in material, dimensions, functioning and safety.
Original spare parts and accessories can be obtained from your local dealer. He will also have the relative spare part lists to
determine the required spare part numbers, and will be constantly informed about the latest improvements and also about spare
part innovations.
Please, take in mind that in the case that foreign spare parts are used instead of the original DOLMAR spare parts this will automati-
cally invalidate the DOLMAR product guarantee.
Guarantee
DOLMAR guarantees the highest quality and will therefore reimburse all costs for mending through replacement of damaged parts
as a result of material or production faults, which occur within the guarantee time after purchase.
Please, note that in some countries particular guarantee conditions may exist. In case of any doubts, please, contact your salesman
who is responsible for the guarantee of the product.
We ask for your understanding that we cannot accept any responsibility for damage caused by:
• Disregard of the instruction manual.
• Non-performance of the required maintenance and cleaning instructions.
• Normal wear and tear.
• Obvious overload due to permanent excess of the upper limits of capacity.
• Use of guide bars and saw chains which have not been approved.
• Use of guide bar and saw chain lengths which have not been approved.
• Use of force, improper use, misuse or accidents.
• Damage caused by overheating due to dirt obstructing the cool air supply at the motor case.
• Use of unsuitable spare parts or parts which are not original DOLMAR parts, as far as they have caused the damage.
• Use of unsuitable or old oil.
• Damage related to conditions arising from lease or rent contracts.
• Works on the chain saw by unskilled persons or performance of inappropriate repairs.
Cleaning, servicing and adjustment works are not covered by the guarantee. All repairs covered by the guarantee are to be performed
by a DOLMAR service center.