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DIXON® ZTR® PRO SERIES COMMERCIAL/RESIDENTIAL WARRANTY POLICY
Black Bear™, Kodiak™, Grizzly™ & SilverTip™ Mowers
DIXON® WARRANTS ITS ZTR® MOWERS AGAINST DEFECTS IN MATERIAL AND
WORKMANSHIP FOR THE PERIODS SET FORTH BELOW. THE SOLE REMEDY UNDER
THIS WARRANTY IS REPLACEMENT OR REPAIR OF PARTS INCLUDING LABOR COSTS.
THIS WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS AND LIMITATIONS:
1. COMMERCIAL WARRANTY (use other than, or in addition to, mowing at owner’s primary place of residence):
a. First two years - 100% parts and labor subject to the conditions and limitations described herein with the exception of
non-covered items specified below.
b. Third year - limited to 100% parts cost as shown in the current Dixon® Parts Price List and subject to the conditions and
limitations as described herein.
c. Attachments marketed through or approved by Dixon Industries, Inc. are warranted for one year parts and labor in commercial
use applications.
d. Pro Series Models are not subject to hour meter restrictions.
e. Warranty applies to new and unused mowers and
is not transferable.
2. RESIDENTIAL WARRANTY (used only at owner’s primary place of residence):
a. Three years - 100% parts and labor subject to the conditions and limitations described herein for a period of three years from
date of purchase by the original owner.
b. Attachments marketed through or approved by Dixon Industries, Inc., are warranted for two years parts and labor in residential
use applications.
c. Warranty applies to new and unused mowers and
is transferable.
3. Lifetime warranty on all frames and leading edge of all fabricated (welded) decks.
4. All Dixon® warranty must be accomplished by authorized Dixon® dealers and in accordance with Dixon® warranty policy and
allowances. All warranty claims must be submitted to Dixon Industries for approval.
5. Warranty labor reimbursement to dealers based on published Dixon® flat rate schedule.
6. Warranty does not apply to damage in transit or incidents of misuse, negligence, accidents, or alteration. The use of parts or
components other than those supplied by Dixon Industries VOIDS ALL WARRANTY.
7. Battery warranty is limited to one year from date of manufacture.
8. The following items are not
covered by this warranty policy:
a. Routine maintenance or adjustments to include any oils, filters or other fluids used.
b. Belts, blades and tires.
c. Pick up and delivery charges for transportation of mower to and from an authorized Dixon® dealer’s place of business.
d. Engines. These are covered under a separate warranty by each individual engine manufacturer. Consult engine manual
for warranty details.
e. Any costs or expense of providing substitute equipment while repair work is being performed on a warranted mower.
9. THERE IS NO OTHER EXPRESS WARRANTY. TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES,
INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED;
OTHERWISE, ALL SUCH IMPLIED WARRANTIES ARE LIMITED TO THE SAME DURATION AND REMEDIES AS THE
EXPRESS WARRANTY. ALL LIABILITIES FOR CONSEQUENTIAL DAMAGES UNDER ANY EXPRESS OR IMPLIED
WARRANTY ARE EXCLUDED.