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Cannot receive more than a trickle of water:
Both hot and cold supply lines must be pressurized.
If only one side is pressurized, the pressure balance
system will not allow adequate flow of water.
Volume control handle rotates 360
degrees or is not positioned correctly per
escutcheon, (sleeve is also loose). The keys of
the cartridge have not been properly placed in the
keyways in the brass body or keys on cartridge
have been sheared off due to improper installation.
BE SURE TO CORRECT THIS
SITUATION IMMEDIATELY.
Cannot receive enough hot water:
See step 3 and/or check water heater temperature.
Faucet leaks from tub spout/showerhead:
SHUT OFF WATER SUPPLIES. Replace Adapter
Assembly –Repair Kit RP46073.
If leak persists–
SHUT OFF WATER SUPPLIES
Replace cartridge assembly–RP46463.
Unable to maintain constant water temperature:
SHUT OFF WATER SUPPLIES. Remove cartridge
assembly, shake cartridge side to side. Spool
should rattle in sleeve. If rattle cannot be heard,
spool may be stuck. Spool may be freed up by
rapping cartridge briskly sideways into the palm
of your hand. If spool cannot be freed, replace
cartridge assembly–RP46463.
NOTE: If the water in your area has lime, rust,
sand, or other contaminants in it, your pressure
balance valve will require periodic inspection.
The frequency of the inspection will depend on
the amount of contaminants in the water. To
inspect cartridge, remove it from the body and
shake it rigorously. If there is a rattling sound,
the unit is functional and can be reinstalled in its
previous position. If there is no rattle, replace the
cartridge with RP46463.
17 Series Maintenance
Faucet leaks from tub spout/showerhead:
SHUT OFF WATER SUPPLIES.
Replace seats and springs–Repair
Kit RP4993. Check condition of lower O-rings and
replace if necessary RP14414. See Helpful Hints 1,
2, & 3.
If leak persists:
SHUT OFF WATER SUPPLIES.
Replace cap assembly RP46070 or valve cartridge
RP46074.
See Helpful Hints 1, 2, 3 & 5.
Unable to maintain constant
water temperature:
Replace housing assembly with RP46071 or follow
instructions in Helpful Hints 1, 2, 4 & 5.
Helpful Hints:
1. Before removing valve cartridge assembly for any
maintenance, be sure to note the position of the
rotational limit stop on the cap. The valve cartridge
assembly must always be put back in the same
position. BE SAFE! After you have finished the
installation, turn on valve to make sure COLD
WATER FLOWS FIRST.
2. To remove valve cartridge from body, shut off
water supplies and remove handle and bonnet nut.
Do not pry the valve cartridge out of the body with
a screwdriver. Place handle on stem and rotate
counterclockwise approximately 1/4 turn after the
stop has been contacted. Lift valve cartridge out
of body.
3. To remove seats and springs, remove valve
cartridge. Separate cap assembly from the
housing assembly by rotating the cap assembly
counterclockwise 90
o
(degrees). Separate cap
and housing assemblies. Remove seats and
springs and replace. Place the largest diameter
of the spring into the seat pocket first and then
press the tapered end of the seal over the spring.
Reassemble valve cartridge and replace in body
following instructions given in 1 above.
4. If the water in your area has lime, rust, sand
or other contaminants in it, your pressure
balance valve will require periodic inspection.
The frequency of the inspection will depend
on the amount of contaminants in the water. To
inspect valve cartridge remove it and follow the
steps in note 1 above. Turn the valve to the full
mix position and shake the cartridge vigorously.
If there is a rattling sound, the unit is functional
and can be reinstalled following instructions given
in note 1 above. If there is no rattle, replace the
housing assembly (RP46071).
5. Push disc until fully seated. See page 5 for
more details.
13/14 Series Maintenance
15
17T Series Maintenance
Faucet leaks from showerhead or tub spout:
SHUT OFF WATER SUPPLIES. Replace Cartridge
Assembly –Repair Kit RP47201.