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General Troubleshooting
Applies to
Symptom Solution(s)
Lights
Foggers
& Snow
Controllers
Dimmers
& Chaser
Auto shut off Check fan thermal switch reset
9
Beam is very dim or
not bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
9
Breaker/Fuse keeps
blowing
Check total load placed on device
9
Chase is too slow Check users manual for speed adjustment
9
9 9
Device has no power Check for power on Mains.
Check device’s fuse. (internal and/or external)
9
9 9
Fixture is not
responding
Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings
9
Fixture is on but
there is no
movement to the
audio
Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists
Adjust sound sensitivity knob
9
9 9
Lamps cuts off
sporadically
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
9
Light will not come
on after power failure
Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering up
9
Loss of signal Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables
or black lights.
9 9 9 9
Moves slow Check 220/110v switch for proper setting
9
No flash Re-install bulb, may have shifted in shipping
9
No laser output Bounce mirror motor may have shifted during shipping,
readjust
9
No light output Check slip ring & brushes for contact
Install bulb
Call service technician
9
Relay will not work Check reset switch
Check cable connections
9
Remote does not
work
Make sure connector is firmly connected to device
9 9
Stand alone mode All Chauvet lighting fixtures featuring stand-alone
functions do not require additional settings, simply
power the fixture and it will automatically enter into this
mode
9
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location on the next page.
COLORpalette 2 User Manual 14 2008-01-10/13:06