Cal Spas Genesis Portable Spa Hot Tub User Manual


 
2009 Genesis Portable Spa
LTR20091058, Rev. A
Clear Water Plan
www.calspas.com
17
Troubleshooting Water Clarity Problems
Problem Probable Causes Possible Solutions
Cloudy Water Dirty lter
Excessive oils / organic
matter
Improper sanitization
Suspended particles /
organic matter
Overused or old water
Clean lter
Shock spa with sanitizer
Add sanitizer
Adjust pH and/or alkalinity to recommended
range
Run jet pump and clean lter
Drain and rell the spa
Water Odor Excessive organics in water
Improper sanitization
Low pH
Shock spa with sanitizer
Add sanitizer
Adjust pH to recommended range
Chlorine Odor Chloramine level too high
Low pH
Shock spa with sanitizer
Adjust pH to recommended range
Musty Odor Bacteria or algae growth Shock spa with sanitizer – if problem is
visible or persistent, drain, clean and rell
the spa
Organic buildup /
scum ring around
spa
Buildup of oils and dirt
Wipe off scum with clean rag – if severe,
drain the spa, use a spa surface and tile
cleaner to remove the scum and rell the spa
Algae Growth High pH
Low sanitizer level
Shock spa with sanitizer and adjust pH
Shock spa with sanitizer and maintain
sanitizer level
Eye Irritation Low pH
Low sanitizer level
Adjust pH
Shock spa with sanitizer and maintain
sanitizer level
Skin Irritation / Rash Unsanitary water
Free chlorine level above 5
ppm
Shock spa with sanitizer and maintain
sanitizer level
Allow free chlorine level to drop below 5 ppm
before spa use
Stains Total alkalinity and/or pH
too low
High iron or copper in
source water
Adjust total alkalinity and/or pH
Use a stain and scale inhibitor
Scale High calcium content in
water – total alkalinity and
pH too high
Adjust total alkalinity and pH – if scale
requires removal, drain the spa, scrub off the
scale, rell the spa and balance the water
Use a stain and scale inhibitor