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Cleaning Recommendation for Hansgrohe Products
Modern faucetry and shower products utilize a combination of materials to comply with the needs of the market with regard to
design and functionality.
To avoid damage, it is necessary to use some caution when cleaning. Damage caused by improper treatment is not covered
under the Hansgrohe warranty.
Cleaning Materials for Faucets and Showers
• To remove lime scale, use only products made specifically for that purpose. Always follow the manufacturer’s instruc-
tions when using.
• Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as these will cause considerable dam-
age to finishes and to plastic components.
• Never mix cleaning materials.
• Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads, or sponges.
Cleaning Procedures
• Clean your faucets and shower products as and when required. Regular cleaning will prevent scale buildup and water
spotting.
• Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary.
• When using spray cleaners, spray first onto a sponge or cloth – do not spray directly onto the product.
• After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
• Soap and shampoo residue can also cause damage to the product. Rinse well with clean water after use.
• If the surface is already damaged, harsh cleaning materials will cause further damage.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a con-
sumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you own the
product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose, including,
without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products, and (ii) for
5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation
of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.