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Date: February 26, 2014 No. C-2014R
Replaces C-2014
Ariens Company has identified a potential safety concern on models and serials listed in the table below.
The auger drive pulley, #00268951, may develop a crack which could affect the brake's ability to stop the
auger/impeller, resulting in an unsafe condition.
Dealers are instructed to Stop Sale Immediately
of any unsold inventory which falls into the model and
serial ranges listed. Additionally, dealers are asked to contact consumers who purchased affected
machines from your dealership to coordinate repair of those machines as soon as possible. Ariens
Company is sending a letter to registered owners of all affected machines alerting them to this situation.
Ariens Company has been reworking product since this issue was identified, and all machines which have
been reworked by Ariens Company will have a black check mark on the carton label as well as the model/
serial label on the machine.
Dealers are asked to order kit #52001800 and install it on each affected unit. The kit consists of a
replacement pulley and hub assembly. Dealers should file a warranty claim for each pulley replacement
using a flat rate code of 20999. Please make sure that the machine is within the model/serial numbers
listed below. Warranty claims will be reimbursed for 0.50 at the dealer's standard shop labor rate.
Please direct any questions to Ariens Technical Service at:
(888) 927 – 4367
Ariens Company
655 W. Ryan St.
Brillion, WI 54110
www.ariens.com
Service Campaign
Product Family: Ariens Compact Sno-Thro, Ariens Compact Track Sno-Thro, Sno-Tek,
Ariens PB-28, Gravely PB- 28
Subject: Important Product Safety Recall
Dealer Action: STOP SALE – Repair Immediately