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ENG 12-01
Detail
Fuel fi lter 49019-0707 within a certain date
range may be faulty and have the potential to leak
from the weld seam. Replacement fuel fi lters will
be available shortly.
Dealer Action
Dealers should take the following actions for
eligible machines, loose engines and service
parts inventory:
ELIGIBLE MACHINE AND LOOSE
(“replacement”) ENGINES should not be
sold until further notice. Complete the ENGINE
APPLICATIONS and REPLACEMENT ENGINES
section of the attached FUEL FILTER EXCHANGE/
PURCHASE ORDER FORM noting inventory
of machines and replacement engines within
the eligible engine range. Sign the completed
FUEL FILTER EXCHANGE/PURCHASE ORDER
FORM on the Dealer Signature line and fax to
Kawasaki Order Services at 877-892-2700. Your
account will be billed for replacement fuel fi lters
upon shipping. Reimbursement will be provided
through the warranty process outlined in the
Factory Directed Modifi cation (to follow).
SERVICE FUEL FILTER part number
49019-0707 inventory should be immediately
destroyed and discarded per the following
instructions:
Grip one of the fi ttings with a pair of pliers and
twist until the fi tting is removed from the fi lter. The
process is shown in Image 1 below.
Complete the REPLACEMENT FUEL
FILTER section of the attached FUEL FILTER
EXCHANGE/PURCHASE ORDER FORM noting
the service part unsold inventory Qty’ of fuel fi lter
49019-0707 that has been destroyed and
discarded. Sign the completed FUEL FILTER
EXCHANGE/PURCHASE ORDER FORM on
the Dealer Signature line and fax to Kawasaki
Order Services at 877-892-2700. Your signature
acknowledges this service fuel fi lter has been
destroyed and discarded per the above
instructions in this Stop Sale Bulletin. Your account
will not be credited until the completed FUEL
FILTER EXCHANGE/PURCHASE ORDER FORM
has been signed and returned. Your account will
be billed for replacement service fuel fi lters upon
shipping.
ELIGIBLE TUNE UP KITS should be returned
to Kawasaki. Complete the TUNE UP KITS section
of the attached FUEL FILTER EXCHANGE/
PURCHASE ORDER FORM noting the number
of eligible kits. Sign the completed FUEL FILTER
EXCHANGE/PURCHASE ORDER FORM in the
Dealer Signature line and fax to Kawasaki Order
Services at 877-892-2700. Kawasaki Order
Services will fax a RFC/Shipping Documents
upon receipt and processing of the signed FUEL
FILTER EXCHANGE/PURCHASE ORDER FORM.
Your account will not be credited until kits have
been received by Kawasaki. You will be billed for
replacement kits upon shipping.
Kawasaki Action
Kawasaki will initiate a Factory Directed
Modifi cation (FDM) to replace fuel fi lters on all
eligible unsold engines by August 21, 2012.
Currently Kawasaki has a limited supply of fuel
fi lters. Please complete and return the attached
form for all eligible unsold units, engines and
spare parts inventory by fax (877-892-2700) at
your earliest convenience. Kawasaki will ship
replacement fuel fi lters as soon as available.
A corrective action plan for consumer units
will follow upon the Consumer Product Safety
Commission review and approval.
We apologize for any inconvenience this may
cause.
Sincerely,
KAWASAKI MOTORS CORP., U.S.A.
Image 1: Destroyed fuel filter
Revised August 17, 2012