Ariens 911184 LM21SW CLASSIC Lawn Mower User Manual


 
ARIENS COMPANY
GRAVELY
®
| STENS
®
| LOCKE
®
| NATIONAL
®
| BYNORM
®
| EVERRIDE
®
| GREAT DANE
®
Con_L&G_2010
29
Two-Year Limited Lawn
and Garden Warranty
This warranty statement applies only to 21-Inch Walk Behind Lawn Mowers, Wide Area
Walks, AMP Wide Area Walks, Tillers, String Trimmers, Log Splitters, Edgers and Power
Brushes
Ariens Company (Ariens) warrants to the original purchaser that Ariens and Gravely brand consumer
products manufactured and sold by Ariens will be free from defects in material and workmanship for a period
of two years after the date of purchase. An authorized Ariens dealer (Ariens brand products) or Gravely
dealer (Gravely brand products) will repair any defect in material or workmanship, and repair or replace any
defective part, subject to the conditions, limitations and exclusions set forth herein. Such repair or
replacement will be free of charge (labor and parts) to the original purchaser except as noted below.
Two-Year Limited Warranty on AMP™ Series Battery Packs and Subassemblies
The battery pack and/or battery subassemblies on AMP series electric mowers is/are warranted to the
original purchaser for two years from the date of purchase. Ariens will replace, free of charge to the
original purchaser, any battery pack and/or battery subassembly that fails due to defect in material or
workmanship for one year after the date of purchase. For the next 12 months, Ariens will cover the pro-
rated cost of replacing a battery pack and/or battery subassembly that fails due to defect in material or
workmanship. This warranty does not apply to battery packs or battery subassemblies that fail due to
accident, neglect, abuse, improper maintenance, improper storage or improper charging procedures.
One-Year Limited Warranty on Professional/Commercial 21-inch Walk-Behind Lawn
Mowers
21-inch walk-behind lawn mowers labeled or designated by Ariens as a Professional/Commercial prod-
uct put to any business use, agricultural, commercial, or industrial, are warranted to the original pur-
chaser to be free from defects in material and workmanship for a period of one year after the date of
purchase.
90-Day Limited Warranty on Service Parts and Accessories
Genuine Ariens or Gravely brand service parts and accessories are warranted to be free from defects
in material and workmanship for a period of 90 days after the date of purchase. An authorized Ariens or
Gravely dealer will repair or replace any such part or accessory free of charge, except for labor, during
that period.
Except for 21-inch walk-behind lawn mowers labeled or designated by Ariens as a Professional/Commercial
product, the duration of all warranties herein applies only if the product is put to personal use around a
household or residence. If the product is put to any business use, agricultural, commercial, or industrial, then
the duration of these warranties shall be 90 days after the date of purchase. If any product is rented or
leased, then the duration of these warranties shall be 90 days after the date of purchase.
Exceptions, Limitations, Exclusions
Customer Responsibilities
Register the product immediately at the time of sale. If the dealer does not register the product, the
customer must complete the product registration card in the literature package and return it to the Ariens
Company, or register the unit online at www.ariens.com or www.gravely.com.
To obtain warranty service, the original purchaser must:
Perform the maintenance and minor adjustments explained in the owner’s manual.
Promptly notify Ariens or an authorized Ariens or Gravely service representative of the need for
warranty service.
Transport the product to and from the place of warranty service.
Have the warranty service performed by an authorized Ariens or Gravely service representative.