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TROUBLESHOOTING/FAQ
HEAVYWEATHERPROLOSESCONNECTIONWITHMYWEATHERSTATIONOVERNIGHT.
Manycomputerstemporarilydisableor“puttosleep”someoftheirhardwareiftheysitidleforawhile.This
includesUSBports,whichiswhatHeavyWeatherPro(theUSBcommunicationdevice)usestotalktoyour
weatherstation.IfHeavyWeatherProlosescontactwiththeUSBdevice,itwill
benecessarytore‐synchronizethe
weatherstationandUSBdevice.
Tore‐synch,pleaserefertothesectiononsynchronization
.
HOWDOIEXPORTDATAFROMHEAVYWEATHER?
Toexporthistorydata,firstselectthehistorytabintheFileManagementwindow.Thenselectthefileyouwishto
export,andclickthemenuoptionExportastext.Choosealocationtoexportthedatafile,andclickOk.Heavy
WeatherProwillcreateacomma‐delimitedtextfileatthechosenlocation.
ToimportintoExcel:
InHeavyWeather1.1,
Double‐clickthehistoryfilenamethatyouwishtoexport,fromthelefthand
column.(Ifyoudonothavealistintheleft,clickView,HistoryFiles).
GotoFILEandselectEXPORTASTEXT.Createafilenameinthepopupbox.Pleasenote
thelocationof
thisfile.Ex.C:\ProgramFiles\HeavyWeather\January.
OpenExcel.SelectFile,Open.Whentheopenboxappears,onthebottomunderFILESOFTYPEselect
TEXTFILES.
OnthetopwhereitsaysLOOKIN,selectthefilelocation.Ex.C:\ProgramFiles\HeavyWeather
WiththeHeavyWeatherfolder
open,youshouldseethetextfileyoujustcreated(January).
Selectthatfileanda3‐stepWizardwillappear.OnthefirstscreenchooseDELIMITED.Thenselect‘Next’.
OnthesecondscreenunderDelimitersselectSEMICOLON.
Click‘Next’,andthelastboxwillappear.Noneedtochangeanythingunlessyouwouldlikethedate
formatteddifferently.Clickfinish.YourdatashouldappearinExcel.Youmayneedtoadjustthecell
width.
THEWIND,OUTDOORTEMP,DEWPOINTANDWINDCHILLAREBLANK
WhentheWind,Outdoortemperature,dewpointandwindchillshownodata,itislikelythattheweatherstation
haslostcommunicationwithitsexternalsensors.Checktheweatherstationtoseeifthesepropertiesare
displayingnodatatherealso.Ifso,itmaycorrectitselfwithinafewminutes,because
theweatherstationwill
periodicallyattempttore‐connecttotheexternalsensors.Iftheweatherstationdoesnotreconnecttothe
sensorswithin15to30minutes,pleaserefertotheuser’sguideforyourweatherstationforinstructionsregarding