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I just got one of these at a yard sale. There is a "squeeze" handle right under the top edge of the motor housing. You have to squeeze it - might take a bit of muscle - and then turn the front wheels in the direction shown and also the back wheels. That is the key - the "hidden" handle. If you need me to explain it or take a pic and email it, you can email me at twhditto@sbcglobal.net. Tom